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Help Center
Customer Service
Our Customer Service agents are ready to help you......
1800-246-195
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Normal Hours of Operation:
Mon: 10 AM to 6 PM AEDT
Tues to Fri: 8 AM to 6 PM AEDT
Sat: 7 AM to 2 PM AEDT
Closed Sunday
Mon: 10 AM to 6 PM AEDT
Tues to Fri: 8 AM to 6 PM AEDT
Sat: 7 AM to 2 PM AEDT
Closed Sunday
| Common Questions |
Customer Service
- Ask the Expert - Our staff is ready to help.
- Order Status - Track the status of your order.
- Returns and Exchanges - We make it easy for you.
- Perfect Fit Guarantee - Satisfaction Guarantee
- Email Sign-up - Join our mailing list.
- Store Locator - Find your closest store.
Product Information
- Width Sizing / Shoe Sizing - Width Sizing / Shoe Sizing.
- Shoe Size Chart - Shoe Size Chart.
- Shoe Last - Shoe Last.
- Apparel Sizing - Apparel Sizing.
- New Balance Technology - New Balance Technology.
- New Balance Athletic Shoe, Inc. - New Balance Athletic Shoe, Inc.
Ordering Online
- Placing an Order - Placing an Order.
- Shipping and Delivery - Shipping and Delivery.
- Order Status - Order Status.
- My Account - My Account
- Available Promo Code Discounts - Promo Code Balance
Policies
- Terms and Conditions - Terms and Conditions
- Privacy Policy - Privacy Policy
- Site Security - Site Security
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